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Shipping Policy
Most orders paid with a credit card will
ship within 24-48 hours of receipt of you order. Orders paid by
money order will ship upon receipt of payment. Order paid by personal
check may be held 7-10 business days before being shipped. You will
be notified by e-mail, fax or regular "snail" mail in the event
any item in your order is backordered or no longer available.
Shipping
Charges
Shipping
charges are based on the total amount of your order and will appear
on your order summary as you complete the information on our secure
order form.
Accepted Methods of Payment
We accept payment by check, money order,
Mastercard, Visa, American Express and Discover. If paying by check
or money order, please include a copy of your order form if possible
and make checks payable to:
Creatures Great and Small
P.O. Box 3969
Breckenridge, CO 80424
Return Policy
In the unlikely event
you are unhappy with your purchase, you may return any item in its
original condition and packaging for a full refund of the purchase
price.
Privacy Policy
Customer information is used for internal
purposes only and is never shared or sold. Telephone numbers are
for our use concerning your order only.
Colorado Sales Tax
2.9% sales tax will be added to orders
shipped within the state of Colorado.
Contacting Us
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By Phone
You can reach us by phone from 10 A.M.
to 6 P.M. MST, 7 days a week, at the following phone numbers:
Toll-free in the United States (800) 366-9791
International Callers (970)-453-6229
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By E-Mail
You can send us e-mail 24 hours a day,
7 days a week. We will do our best to respond promptly to
handle any question that you might have. sales@creaturesgreatandsmall.com
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By Mail
You can reach us by mail at:
Creatures Great and Small
P.O. Box 3969
204 South Main St.
Breckenridge, CO 80424
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Stop by in Person

If you're in the Breckenridge area, please stop by and visit
our retail store at 204 South Main St. We're located in the
middle of the downtown shopping section of Breckenridge.
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Information Request / Email Club
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